Privacy Policy - PitchTime.app

Overview

This Privacy Policy explains how Pitch Time collects, uses, and shares personal data when you use our website and Service. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, we also address GDPR/UK GDPR and CCPA/CPRA concepts for international users.

Controller: Pitch Time (ABN: TBC)

Registered office / Service address: TBC (Victoria, Australia)

Privacy contact: use our contact page

Data we collect

Account data

Name, email, password hash, role (coach/admin), language.

Team & player data

Details you enter about players, teams, and matches (may include minors' names/jersey numbers).

Billing data

Handled by Stripe; we receive limited records (plan, status, last4, invoices).

Usage/technical

Device/browser, IP, logs, crash/diagnostic data, analytics events.

Communications

Support requests, feedback.

How we use data (purposes & bases)

Provide, secure, and support the Service (contract).
Authenticate accounts and manage subscriptions (contract/legitimate interests).
Detect abuse, ensure fair use (legitimate interests).
Product analytics and improvement (consent where required / legitimate interests with safeguards).
Send service emails (contract) and marketing emails only with opt-in consent (you can opt out anytime).
Comply with legal obligations.

Children & minors

Pitch Time is for adults (coaches/admins). If you add minors' data, you confirm you have appropriate consent or a lawful basis. We do not knowingly permit children to create accounts.

Sharing & processors

We use service providers that process data for us, including:

Supabase (hosting, database, auth)
Stripe (payments)
Email delivery providers
Analytics and crash reporting

Current list: https://pitchtime.app/subprocessors.

We may disclose data if required by law or to protect rights, safety, or the Service.

International transfers

Where data is transferred internationally, we use lawful mechanisms (e.g., Standard Contractual Clauses and supplementary measures).

Retention

We keep personal data as long as necessary to provide the Service and meet legal duties. You can request deletion; we delete or anonymise when no longer needed.

Your rights

Depending on your location, you may have rights to access, correct, delete, object, restrict, or port your data, and to withdraw consent.

EU/UK: You may lodge a complaint with your supervisory authority.

California: We do not "sell" personal information as defined by CCPA/CPRA; you may request access/deletion.

Requests/queries: use our contact form.

Security

We use appropriate technical and organisational measures (encryption, access controls, backups). Learn more: https://pitchtime.app/security.

Cookies & tracking

See our Cookie Policy. Where required (e.g., EU/UK), our website presents a consent banner.

Marketing preferences

You can opt out of marketing anytime via email links or settings. Transactional/service emails will still be sent.

Changes

We'll post updates here and revise the "Last updated" date. Material changes may be notified in-app or by email.